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INFORMATION CENTRE

Rated as one of the world’s top economic zones, DAFZA enables your business to reach its full potential. Our e-brochures aim to make it even easier to establish your business, with efficient and streamlined set-up procedures.

DAFZA Information
Corporate Brochure DAFZA

CORPORATE BROCHURE

DAFZA is Dubai’s best-equipped freezone, which services worldwide trade through state-of-the-art business solutions.

For a comprehensive overview of our services, offerings and activities, please download our Corporate Brochure.

DAFZA Business support services

DAFZA BUSINESS SUPPORT SERVICES

DAFZA’s Business Centre offers you a wide range of activities, whether your business needs to organize interviews, board meetings, trainings, seminars, product launches or motivational speeches, we have the perfect space for you and support your business to run smoothly. Our state-of-the-art business facilities such as function rooms, boardroom and meeting rooms can be configured to suit any kind of requirements your business needs, which means that you will never have to leave the freezone for any business requirements.

DAFZA HALAL GUIDE (Second Edition)

The Halal Guidebook facilitates & supports local and overseas companies as a practical manual on Halal Islamic Economy growth in Dubai & its ecosystem, opportunities from the Halal trade flow, the Halal certification and the compliance process.

DAFZA Halal Design Cover

DAFZA HALAL GUIDE

Aimed at both local and international companies, this useful guidebook is a practical guide to Dubai’s halal Islamic economy, including the emirate’s halal ecosystem, opportunities in halal trading and the halal certification and compliance process.

DAFZA GATE PASS

DAFZA Gate Pass is an electronic document issued by the Dubai Airport Freezone Authority  to allow entry or exit of the goods through its gates.

For more information you can download the user manual

Ecommerce

MENASA E-COMMERCE LANDSCAPE REPORT (B2C PRODUCTS EDITION)

The report highlights the high growth of e-commerce in the MENASA region, enabling international companies and start-ups to evaluate the opportunities within the regional market.

RULES AND REGULATIONS OF REGISTERING A COMPANY IN DUBAI

The laws applicable to Dubai Airport Freezone are set out in Dubai Law No 25 of 2009 (Concerning Dubai International Airport Free Zone). These rules and regulations state that every business in Dubai must have a legitimate formation and be registered, have a minimum share capital, a name ending with FZE, details of ownership, and an owner’s declaration. Also it must have a registered office, a sign-name plate, business letters, shares, proof of share transfer, directors and a secretary in place. In addition, it should carry out directors’ meetings, have objects, a seal, contracts, sufficient accounting records, clear distribution channels and sufficient funds. We keep these rules and regulations in check to help you while registering a business in Dubai. Morever, we will appoint an investigating power to monitor services. We also have the power to revoke the registration of any company. For more information on any of the aforementioned rules and regulations please email Lease&Lic@dafz.ae.

DAFZA New Regulations

New Regulations for Beneficial owner

OFFICIAL AUDITORS OF DAFZA

As per the regulations, all companies (FZE & FZCO) registered in DAFZA have to conduct their annual audit of financial statements from the auditors which are approved by the authority.

Following link has the details about the official auditors of DAFZA

DAFZA'S STRATEGIC PLAN

Being the region’s ultimate freezone destination, and in line with the Dubai government’s strategic direction, DAFZA’s strategic plan 2017-2021 pledges to continue attracting Foreign Direct Investment and to make a significant contribution to the welfare and betterment of the community. DAFZA hopes to achieve this by:

  • Implementing world class standards
  • Increasing Emiratization
  • Service excellence
  • Protecting the environment
  • Safeguarding employees’ health and safety
  • Sustaining social responsibility

To view the updated Strategic Plan 2017-2021, follow the hyperlink below.

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FREQUENTLY ASKED QUESTIONS

Sales

Please contact our call center on (+971) 600 5 32392​​​.
Kindly contact Ms. Ria Peralta Ocoma on (+971) 4 202 7945 from 7:30 am – 2:30 pm (Sunday – Thursday).
Kindly contact Mr. Rahim Jumani on (+971) 4 202 7218 from 7:30 am – 2:30 pm (Sunday – Thursday).
Kindly arrange a mee​ting 3 days in advance with your sales personnel and kindly provide the health declaration form when sending a meeting request.

Interior Design

For any Interior Design enquires or service requests, that are not available in the Customer Portal (CRM) kindly contact us on (+971) 600 5 32392 or send us an email to _InteriorDesign@dafz.ae 

For any emergencies, you can contact the following representatives:
– Fatma Al Marzooqi: (+971) 55 456 6045
– Samah Badawiyeh: (+971) 50 656 2250
– Shaima Al Qassim: (+971) 50 801 0101

Lease & Licensing

For any Leasing & Licensing enquires or service request that are not available in the Customer Portal (CRM) kindly contact us on (+971) 600 5 32392 or send us an email to _Lease&LicensingDepartment@dafz.ae​

Health & Security

For any Health & Security enquires or service requests that are not available in the Customer Portal (CRM) kindly​ contact us on (+971) 600 5 32392 or send us an email to _Security@dafz.ae

For any emergencies, you can contact the following representatives:
– DAFZA Control Room: (+971) 4 202 7227
– Abdulrahman Shahin: (+971) 50 420 008
– David Ndungu Mutiso: (+971) 50 682 7988

Customer Service

For any Customer Service enquires or service requests that are not available in the Customer Portal (CRM) kindly contact us on (+971) 600 5 32392 or send us an email to CustomerCare@dafz.ae

Facility Management

Yes, we are sanitizing all common areas on a daily basis including lifts, receptions, door handles, washrooms and pantries.
No, but we can provide the suppliers details upon request. In addition, the tenant requires to seek approval from DAFZA prior to the sanitization. 

Note: the office needs to remain vacant for at least 12 hours after sanitization

Yes, usually deep cleaning is provided one time depending on the available slot.
We provide cleaning twice a week. If you require additional office cleaning, then a quote will be shared with you and a separate team will be allocated for this task. 

For any Facility Management enquires or service requests, that are not available in the Customer Portal (CRM) kindly contact us on (+971) 600 5 32392 or send us an email to CustomerCare@dafz.ae

​Note: If you are facing pest control issues kindly contact us on our helpdesk at (+971) 800 323936 or (+971) 04 202 7773

ICT

For any Technical enquires or service requests that are not available in the Customer Portal (CRM) kindly contact us on (+971) 600 5 32392 or send us an email to ​CustomerCare@dafz.ae​

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