TRADELING

The eMarketplace for MENA business buyers

WHO WE ARE

Tradeling is an innovative technology company building the leading business-to-business eMarketplace in the Middle East and Northern Africa region (MENA).

Our team of experienced technology startup entrepreneurs, with strong financial backing through Dubai Airport Freezone Authority (DAFZA), aim to create the preferred search and sourcing tool for business buyers across the region.

Whether you are a business owner or a procurement manager, Tradeling is an easy-to-use, reliable and secure eMarketplace for all your purchasing needs.

WHAT WE DO

We connect regional and global sellers to MENA-based buyers. Our technology optimises your trade journey, driving economic value and growth while reducing risk. You can find the right products, engage with new sellers and buyers, negotiate prices, and close deals, all in one place.

With our large global network of partners, we also provide financial solutions (such as escrow services) and cost-effective logistics support.

Our platform currently covers food and beverage, health and wellness, and office supplies, backed by a team with extensive knowledge across supply and demand in these industries. We will soon expand to other categories such as (new and used) machinery, consumer electronics, accessories, industry supplies, beauty products, apparel and many others.

Why choose us

A hassle-free gateway for all your trade needs

  • Easy to find products with our rich search and filter capabilities
  • One place to effectively communicate with trade partners
  • Detailed product information
Environment

The power to choose the right partners

  • Access to MENA business buyers
  • Large network of sellers and product variety
  • Financing solutions to help reduce trade risk
  • Cost-effective logistics solutions from trusted partners
Leverage Infrastructure

Peace of mind across your trade journey

  • Verified and trusted buyers and sellers
  • A team of industry experts supporting your industry-specific requirements
  • Customer service call centre to help you

 

Sign up today for free!

TRADELING

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FREQUENTLY ASKED QUESTIONS

Sales

Please contact our call center on (+971) 600 5 32392​​​.
Kindly contact Ms. Ria Peralta Ocoma on (+971) 4 202 7945 from 7:30 am – 2:30 pm (Sunday – Thursday).
Kindly contact Mr. Rahim Jumani on (+971) 4 202 7218 from 7:30 am – 2:30 pm (Sunday – Thursday).
Kindly arrange a mee​ting 3 days in advance with your sales personnel and kindly provide the health declaration form when sending a meeting request.

Interior Design

For any Interior Design enquires or service requests, that are not available in the Customer Portal (CRM) kindly contact us on (+971) 600 5 32392 or send us an email to _InteriorDesign@dafz.ae 

For any emergencies, you can contact the following representatives:
– Fatma Al Marzooqi: (+971) 55 456 6045
– Samah Badawiyeh: (+971) 50 656 2250
– Shaima Al Qassim: (+971) 50 801 0101

Lease & Licensing

For any Leasing & Licensing enquires or service request that are not available in the Customer Portal (CRM) kindly contact us on (+971) 600 5 32392 or send us an email to _Lease&LicensingDepartment@dafz.ae​

Health & Security

For any Health & Security enquires or service requests that are not available in the Customer Portal (CRM) kindly​ contact us on (+971) 600 5 32392 or send us an email to _Security@dafz.ae

For any emergencies, you can contact the following representatives:
– DAFZA Control Room: (+971) 4 202 7227
– Abdulrahman Shahin: (+971) 50 420 008
– David Ndungu Mutiso: (+971) 50 682 7988

Customer Service

For any Customer Service enquires or service requests that are not available in the Customer Portal (CRM) kindly contact us on (+971) 600 5 32392 or send us an email to CustomerCare@dafz.ae

Facility Management

Yes, we are sanitizing all common areas on a daily basis including lifts, receptions, door handles, washrooms and pantries.
No, but we can provide the suppliers details upon request. In addition, the tenant requires to seek approval from DAFZA prior to the sanitization. 

Note: the office needs to remain vacant for at least 12 hours after sanitization

Yes, usually deep cleaning is provided one time depending on the available slot.
We provide cleaning twice a week. If you require additional office cleaning, then a quote will be shared with you and a separate team will be allocated for this task. 

For any Facility Management enquires or service requests, that are not available in the Customer Portal (CRM) kindly contact us on (+971) 600 5 32392 or send us an email to CustomerCare@dafz.ae

​Note: If you are facing pest control issues kindly contact us on our helpdesk at (+971) 800 323936 or (+971) 04 202 7773

ICT

For any Technical enquires or service requests that are not available in the Customer Portal (CRM) kindly contact us on (+971) 600 5 32392 or send us an email to ​CustomerCare@dafz.ae​
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