SERVICES

DAFZA BUSINESS SET-UP

We offer a wide range of business set-up and administrative services to both new and existing clients. Our range of tailored services aims to make your day-to-day business operations smoother and easier than ever before, while you focus your efforts on growing your business.

Our one-stop-shop concept within DAFZA includes all of the necessary government departments and private entities you’ll need to set up and run your company. As well as a dedicated Government Service Centre, banks, telecommunications companies and other service providers are right at your company’s doorstep.

Business Startup Services by Dubai Airport Free Zone
Online Service Portal DAFZA

DAFZA SERVICE PORTAL

Our convenient online service portal is an integrated platform, which not only helps you set up your company, but is also a gateway for all your needs after your business is registered.

Accessed directly through your smartphone, our portal features more than 250 essential DAFZA services, with new services added continually.

COMPREHENSIVE SET-UP AND OPERATIONAL SERVICESrvices

Our experts will assist you at every stage of the business set-up process. This includes: determining your business type; legal consultation and regulations compliance; acquiring your business licence and visas; leasing your premises; and interior design services.

We offer the following services:

License-Services DAFZA

Leasing and Licencing

Communication DAFZA

Interiors and Facilities Management

Government-Center

Government Services

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DEDICATED GOVERNMENT SERVICE CENTRES

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Information and Communications Technology

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Other Service Providers

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SECURITY SERVICES

VISA SERVICES

DAFZA Visa Services
According to Dubai law, all people working and living in Dubai must hold a valid visa and healthcare insurance. As part of our services, DAFZA can provide all business owners with visas and healthcare cards for family and staff.
Staff Sponsorship
At DAFZA, we offer support to business owners for processing visas, residence permits and healthcare cards. We also ensure that medical reports and any other necessary staff documentation is completed.
Family Sponsorship
DAFZA can assist company directors and managers to obtain visas for their families and dependants. For further information, please contact our Customer Services.

ENQUIRE NOW

For more information or to discuss your own set-up needs, call one of our advisors today at +971 600 532 392.
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FREQUENTLY ASKED QUESTIONS

Sales

Please contact our call center on (+971) 600 5 32392​​​.
Kindly contact Ms. Ria Peralta Ocoma on (+971) 4 202 7945 from 7:30 am – 2:30 pm (Sunday – Thursday).
Kindly contact Mr. Rahim Jumani on (+971) 4 202 7218 from 7:30 am – 2:30 pm (Sunday – Thursday).
Kindly arrange a mee​ting 3 days in advance with your sales personnel and kindly provide the health declaration form when sending a meeting request.

Interior Design

For any Interior Design enquires or service requests, that are not available in the Customer Portal (CRM) kindly contact us on (+971) 600 5 32392 or send us an email to _InteriorDesign@dafz.ae 

For any emergencies, you can contact the following representatives:
– Fatma Al Marzooqi: (+971) 55 456 6045
– Samah Badawiyeh: (+971) 50 656 2250
– Shaima Al Qassim: (+971) 50 801 0101

Lease & Licensing

For any Leasing & Licensing enquires or service request that are not available in the Customer Portal (CRM) kindly contact us on (+971) 600 5 32392 or send us an email to _Lease&LicensingDepartment@dafz.ae​

Health & Security

For any Health & Security enquires or service requests that are not available in the Customer Portal (CRM) kindly​ contact us on (+971) 600 5 32392 or send us an email to _Security@dafz.ae

For any emergencies, you can contact the following representatives:
– DAFZA Control Room: (+971) 4 202 7227
– Abdulrahman Shahin: (+971) 50 420 008
– David Ndungu Mutiso: (+971) 50 682 7988

Customer Service

For any Customer Service enquires or service requests that are not available in the Customer Portal (CRM) kindly contact us on (+971) 600 5 32392 or send us an email to CustomerCare@dafz.ae

Facility Management

Yes, we are sanitizing all common areas on a daily basis including lifts, receptions, door handles, washrooms and pantries.
No, but we can provide the suppliers details upon request. In addition, the tenant requires to seek approval from DAFZA prior to the sanitization. 

Note: the office needs to remain vacant for at least 12 hours after sanitization

Yes, usually deep cleaning is provided one time depending on the available slot.
We provide cleaning twice a week. If you require additional office cleaning, then a quote will be shared with you and a separate team will be allocated for this task. 

For any Facility Management enquires or service requests, that are not available in the Customer Portal (CRM) kindly contact us on (+971) 600 5 32392 or send us an email to CustomerCare@dafz.ae

​Note: If you are facing pest control issues kindly contact us on our helpdesk at (+971) 800 323936 or (+971) 04 202 7773

ICT

For any Technical enquires or service requests that are not available in the Customer Portal (CRM) kindly contact us on (+971) 600 5 32392 or send us an email to ​CustomerCare@dafz.ae​
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